Terms & Conditions

Delivery & Shipping Terms

Orders are shipped using DHL Standard Service and may take a maximum of 5 business days to be shipped.
Shipping procedures may take more time during holidays and other peak seasons.

Shipping costs

Will be calculated at checkout and will be based on your shipping address and estimated weight of total shipment.
All international orders (outside Europe) may be subject to additional taxes, duties and customs.
These costs are to be paid at the time of receipt by customer.
Shipping Fees:
ITALY: 10 Euros
EUROPE: 20 Euros
EXTRA UE: 25 Euros
*Free delivery over 400 Euros

Shipping Locations

Our online store is available in the following territories,
Canada
China
Europe
Hong Kong
Israel
North America
Philippines
Russia
Singapore
South Korea
Switzerland
United Arab Emirates
United Kingdom

Tracking your purchase

You will receive an email confirmation with the tracking number and a DHL link to follow your delivery with the options to make any changes.

Returns

Our conditions:
- Returned items must be in their original conditions with tags.
- Requested within 10 days from delivery of order.
- Our products must be shipped via DHL with provided label/documents.

To return purchased items please fill the form “REQUEST A RETURN”. Please fill the requested data and follow the instructions. Please specify the reason for the return and we will process it. Response times may vary from 24 to 72 hours.
After submitting your return request, you will receive a confirmation via email by our team to proceed with the shipping label within the box. Kindly ensure that the return box is safely sealed before leaving it with the courier.

Refund Timing

Our logistic team will verify the integrity of the items before accepting customers’ return. This process may take a maximum of 5 business days.

Payments

4SDESIGNS accepts Visa, Mastercard, American Express, Paypal and Apple Pay.
Please note only one payment method can be used on a single order. Once your order has been placed, your card is charged according to the amount and currency of your order, including taxes and shipping costs.